Travel has changed a lot over the years with easily accessible online deals just a click away, but can you really trust the keyboard jockey behind the screen?
Coronavirus has altered the face of future travel; so, when things go wrong, and you’re miles away from home, who can you rely on? An online agent or your local travel agent?
Let me tell you why booking with an award-winning independent travel agent like Baldwins Travel is the best thing for you …
- Time – Looking through endless offers online can be so time-consuming, and you cannot be too sure which companies are reputable. Let us do the work for you, advocating on your behalf, saving you time and taking away the stress of it all.
- Money – Your money is protected. We find the best deals for you and can sometimes find offers that are not available online. There are no hidden fees and no extra charges when booking with us, yet we deliver more in value. Quite often, you can pay in instalments, giving you flexibility and time rather than committing financially to everything in one go.
- Emergencies – The travel industry has experienced its fair share of hiccups, and with travel becoming more complicated than ever it is so reassuring to have someone at the end of the line who has those much-needed problem-solving skills. You can spend hours waiting to get through to an online agent whereas us travel agents are so easy to reach, be it on the phone, via email or in-store.
- Experience – We pride ourselves with years of knowledge and expertise. We offer expert advice and have excellent access to many useful resources. Each member of staff has their specialist area, and their knowledge is shared throughout all the branches.
- Relationships – Not only do we have great relationships with our tour operators, but over time we build trusting relationships with our clients. We believe that nothing can beat face to face customer service along with personalised attention to detail.
- It’s the little things – We know it’s the little things that make a big difference and because we fulfil all the above, we can make sure that special occasions never go amiss. Be it a birthday, anniversary or honeymoon, we will make sure every occasion is noted and celebrated memorably.
I hope this gives you faith in the High Street and you think of us when you’re ready to travel again. Baldwins Travel has won Travel Agent of the year award for twelve consecutive years and is also four-time winners of the National High Street Agent award!